Tengai POS Refunds & Returns Policy
Last Updated: 23/05/2025
1. Subscription Payments
All purchases of Tengai POS subscriptions are *final and non-refundable*. By subscribing, you acknowledge that:
– You have *fully utilized the 14-day free trial* and tested the software’s features.
– You understand the subscription terms (billing cycle, features, and pricing) before payment.
– Refunds will *not* be issued for partial months, unused periods, or cancellations mid-billing cycle.
2. Free Trial Period
We offer a *14-day free trial* to ensure Tengai POS meets your needs. You may cancel anytime during the trial without charge.
3. Cancellations
You may cancel your subscription at any time, but you will not receive a refund for already-paid periods. Access continues until the end of your billing cycle.
4. Exceptions
Refunds *will not* be granted for:
– Change of mind after payment.
– Failure to cancel before renewal.
– Lack of usage or familiarity with the software.
5. Disputes & Chargebacks
Unauthorized chargebacks or disputes may result in *immediate account suspension*. Contact us at support@tengaipos.com for billing issues.
6. Policy Changes
We reserve the right to update this policy. Continued use of Tengai POS constitutes acceptance of these terms.
Contact Us:
For questions, email support@tengaipos.com